Mom Slams Bakery's Epic Fail After Ordering $200 Cake For Son's Graduation Party

The time of year has come for major celebrations, especially among families with graduates in their midst.

For those who want to throw a party to celebrate, they have to prepare one of the central features: a cake.

Mom and TikToker @joyfullykrisandra had ordered a cake four weeks prior to her son's graduation from a small local bakery. Though she hadn't seen their sheet cake designs in person, she'd seen photos online and thought they would be a good choice.

But after spending over $4,000 on her son's graduation party, she showed up at the bakery ready to pick up the cake before the party and was greeted with a poorly prepared and sloppy design that wasn't even in her son's school colors.

She went out to her car and cried while calling her husband and also checking back over the email she'd sent the bakery, thinking that she had been clear about what she wanted.

After her husband encouraged her to do so, she decided to go back inside to get some clarification about what happened and to return the cake. But when the manager spoke to her, they challenged her, saying the bakery staff could not "read her mind."

But referring back to the email she'd sent the bakery, the TikToker still felt that her notes were pretty clear.

@joyfullykrisandra

Fortunately, she was able to go to Costco, and within an hour, she had placed the order and received two sheet cakes that looked significantly better than the one she'd ordered four weeks previously.

You can watch the video here:

Fellow TikTokers theorized that a birthday cake had been wrongfully repurposed for this occasion.

@joyfullykrisandra

@joyfullykrisandra

@joyfullykrisandra

Some pointed out that this was a perfect example of Costco and Walmart cakes being decent options.

@joyfullykrisandra

@joyfullykrisandra

@joyfullykrisandra

@joyfullykrisandra

Others agreed and also reassured the mom that this cake was nowhere near worth the $200 she paid for it.

@joyfullykrisandra

@joyfullykrisandra

@joyfullykrisandra

@joyfullykrisandra

@joyfullykrisandra

No business can execute its work perfectly 100% of the time, and everyone makes mistakes. But it genuinely sounds like the bakery forgot about the order, or reused a cake that had been rejected by another customer, so that they wouldn't have to waste product.

No matter what the truth of the matter was, they should have at least been willing to cancel the order and refund the money to the mom so that she could use the money elsewhere.