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Man Challenges Airline That Refuses To Let Him Bring Wheelchair On Board, So They Call The Police

(@HryhorecM/Twitter)

An Australian passenger was humiliated on Wednesday after Qantas Airlines refused to take his collapsible wheelchair on board his flight to Bali.

The staff at check-in permitted Shane Hryhorec to bring his specially-designed wheelchair into the cabin since it could be folded in half and stored in the overhead bin.


So far, his trip was off to a good start.

After making it through security for his flight aboard a Boeing 737 however, a crew member told the Melbourne businessman that his wheelchair had to be stored in the aircraft hold, as "Qantas only allows wheelchairs in the cabin on Airbus A380 and Boeing 787 flights," according to Newsweek.

A debate ensued and Hryhorec and his traveling companion were removed from the plane and brought back to the terminal where the Australian Federal police were waiting for them.

But there were no charges or arrests made as the authorities dismissed the incident as inconsequential.

Hryhorec said he never felt more disabled after the frustrating incident.


"I just really wonder when things like this will stop happening to us," Hryhorec told news.com.au.

"I got in the car and cried. I was so upset. Sadly, this is not uncommon for people with disabilities.
"When you go to Bali you have no idea what chair they're going to give you."
"My wheelchair is designed to fit in the overhead and that's why I take it traveling."

Hryhorec runs Push Mobility, a disability equipment company that replaces broken wheelchair parts, often as a result of improper handling by airport staff when chairs are stored as luggage or other cargo.

"I can't afford having my chair to be damaged. I run a company that replaces wheelchairs that have been damaged in flights. I understand what happens when people fly with their chair in the hold."
"I was going from Bali to Europe for work and if something happened to my chair, that would affect my travel for work."

Having his own specially designed chair in sight allowed Hryhorec to ensure it did not get damaged. But it also allowed him to get into and out of his airline seat on his own and exit the plan without help.

A generic wheelchair does not always allow a disabled person to get into or out of the seat on their own because of arms that do not collapse. Disabled people can be seriously injured when they are lifted or moved by untrained people.

One user appreciated Hryhorec's tweet in raising awareness for the disabled.


Qantas Airlines chalked the incident up as a miscommunication. They issued a statement to news.com.au but failed to address calling the police or their lack of a disabled friendly flight.

"Our crew are trained to ensure customers who require specific assistance travel comfortably, while maintaining the safety of other passengers and crew."
"We apologise that due to a miscommunication, one of our customers boarded our Boeing 737 aircraft intending to store their wheelchair in the overhead compartment when they are not able to be stored in the cabin."

The Qantas policy on wheelchairs for 737 and other smaller aircraft is because they lack a vertical storage space that a standard wheelchair will fit into. But Hryhorec's wheelchair is not a standard wheelchair and easily stowed in the overhead compartment.

In other words, Qantas demanded Hryhorec's wheelchair be removed because it would not fit in 737 cabin storage, so they removed the wheelchair from the 737 cabin storage and kicked Hryhorec off his flight for disagreeing.

Hryhorec stated:

"I'm happy to check in my carry-on luggage so it means my wheelchair is the only thing I'm putting in the overhead. And it doesn't take up any more room than the luggage of any other paying customer."


One person made the excellent point that wheelchairs are not an accessory, like the briefcases or luggage that got put in overhead storage; "they are the feet and legs of a person with a disability."

Others commiserated with Hryhorec by sharing their own horror stories.




Hryhorec booked a different flight to Bali but was told his wheelchair would still have to be checked into the plane's hold despite it fitting inside the overhead bin.

"I'm at a point where I could even cancel the holiday. I honestly don't even want to go now."
"Things need to change because people with disabilities have been putting up with this for far, far too long."

He eventually did make it to Bali.

Despite his concerns for having to check in his wheelchair, the airline decided not to make him have to pick it up at baggage claim on his newer flight.

"During the flight the Cabin Services Manager [CSM] came up to me and said 'We've arranged for your chair to be brought to the door when you land'."
"A great relief after all I'd been through in the past 24 hours. Crew were amazing during the flight."


At the Bali airport, Hryhorec saw the Qantas CSM from the day before. Wanting to let bygones be bygones, Hryhorec reached out to him but was given the cold shoulder.

It turned out the Qantas cabin services manager was still disgruntled over their previous interaction.

"Once we disembarked, I ran into the CSM from yesterday. I held my hand out and said 'Hey how are ya?'."
"In front of the entire flight crew who was waiting with him to board, he refused to shake my hand."
"I said 'not going to shake my hand?' and he said 'Anything for free press'."


Qantas has not yet issued a statement on their CSM.


H/T - Newsweek, Twitter, news.com.au

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When you know your kids backwards and forwards, this is the best tool in your arsenal.

Getting our kids to listen to us is not always the easiest of tasks. They're willful and stubborn, but we've got a mighty weapon they are rarely prepared for: reverse psychology. Getting them to convince themselves to want to do something against their own initial intentions takes some work and a whole lot of creativity, but a little sneaky manipulation goes a long way. Here are some clever parents' tricks that are definitely worth taking notes on.

Redditor u/LeanderD Asks:

Parents of reddit, what's your best example of reversed psychology on your kids that actually worked?

He Floated His Idea Through A Back Channel

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Wanted to name my boat. Anything I would think of was dismissed as stupid by my 13 year old son. After deciding on a name, I confided to a male friend my son liked. Made my friend suggest the name as though it was his idea. My son thought the name was perfect. Done.

calypsodweller

We Always Want What We Can't Have

One of my best friends through childhood used to be punished with no salad if she misbehaved. She cherishes salad now and would always try to eat as much as possible during school lunch. Coincidentally, her now husband used to be punished with no books, it had the same effect. I think it's hilarious that they'd be hitting the salad bar and library like some black market their narc parents couldn't reach hahaha.

cookiearthquake

A Deceit That's A Cut Above The Rest

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Don't know if this counts, but, at my high school (private, boys only) in the 1960's, they made a big deal about how long your hair was, and would occasionally order a boy to go home and "get a haircut".

I thought it was stupid, until years later, a master confided to me at a reunion that the policy was deliberate. The school figured we'd spend so much energy rebelling about hair length, that we would ignore other aspects of teenage rebellion. (Not?) Surprisingly, they were mostly right.

FrankDrakman

Damn! That's smart. Wow.

fangxx456

Oh they don't like long hair?

I'll show them. I'll grow my hair out as lon- what?! No I don't want to go "party"? I gotta try out this horse shampoo.

DankeyKang11

The Forbidden Book

Hi I was a victim,

There was a forbidden book that I was not allow to read on the shelf. My parents said I could only read it if I behave myself.

It was summer holidays and I was playing games all day (after 6 hrs of summer homework). One day I was home alone and had the opportunity to grabbed it. I read like half of it in one go. It was 5000 years of Chinese history.

Safe to say I was bamboozled.

oddstodd

Flowers Of The Queen

My parents always told me my broccoli were the flowers of the queen and that I really shouldn't eat them, or else the queen would get very upset! I, of course, ate the whole broccoli in a few seconds.

Subwoofy

I'm telling the queen and she's gonna be pissed

draculacletus

Sleeping Beauty

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I taught my kids when they were toddlers that no amount of yelling, shaking or hitting can wake a sleeping adult. The only thing that works is a gentle hug and/or a nice kiss on the cheek.

Edit: Probably needed some more details for the reverse psychology aspect to be clear. It went something like this - Step one, tell the kids I'm going to sleep and nothing they do will wake me (head buried face down is the safest position). Step two, after the initial onslaught dies down pretend to awaken on your own. Tell them you got a bit of nap left in you and nothing can wake you, especially not hugs and kisses.

DrMethusael

Holy sh*t...if my daughter woke me up like this I would buy her a pony.

All-Seeing_Elon

I am saving this comment because this will save lives if I ever have kids, stg.

smerter

A Walk In Someone Else's Shoes.

Split custody with my ex. When my son was around 10, he visited two weekends a month. I was waiting tables and didn't have a huge amount to spend, but he was so needy from divorce (and I'm not blaming him, it was ugly), he begged constantly for MORE when he was with me. Whatever more was, it didn't matter... he'd be eating ice cream cone and begging for teriyaki.

I finally realized that he just felt empty, and getting MORE whatever from me wasn't filling him up. His next visit I handed him $100 in cash and told him it was our food/fun budget for 3 days and two nights, and he was in charge of it. I bought him his own wallet to carry. We figured out how many times we were going to eat and what we were going to do, and he paid. He got to keep whatever money he had left...thought he was rich...then realized just how much everything cost. Well. Shoe on other foot then. If we had no money for food, we ate leftovers - and I didn't contribute more to pot. After a few weekends of running short or not getting something he actually wanted because he was foolish with funds, he started to really think about how to spend that money. He budgeted and kept to his budget. And a few times he actually went home with a little cash for his private stash.

Many years later, he thanked me for this. It really changed the way he thought about money and love.

Augumenti

This Is Worth Giving A Shot

Took my 3 year old son to one of those doctor's visits where he was going to get a shot. He was worried about the shot on the whole drive over, almost to the point of tears. We get to the doctor's office and a nurse subtly lets me know that my son is not just scheduled for 1 shot, but 5 of them in the same visit.

I turn to my son with an exaggerated smile and tell him, "Good news! They figured out how to take that one big shot you were going to get and instead break it up into these 5 little tiny shots so it won't hurt nearly as much!"

You could see the relief wash over his face. He stopped squirming and relaxed completely. He took the first shot and even smiled and said "It's true! The small ones don't hurt!"

We actually made it through the third shot before the effect wore off and reality kicked in. Still... I counted it as a victory.

blackbird77

Put This To The Taste

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My mom would tell me she only lets me eat soup after candy and she'd only buy me candy that i didn't like. After a few times, i stopped trying and begged her to let me eat soup first. She gave me a smirk and told me go ahead. This doesn't sound as evil as it was. But trust me i suffered.

turkeypr0

So what was the candy?

Poster_Main

Mint chocolate, raisins, stuff like that. I still hate them to this day. Who the f--- thought while eating chocolate "hmm id like some tooth paste with this."

turkeypr0

This is Truckin' Awesome

Mum had sworn a bit around the house.

When 4, while out at the supermarket, I said F word really loudly.

Very quickly and intently, she asked if I had just said "Truck" and said that was a bad word and not to ever say Truck like that again.

I thought that was the bad word so used that when being naughty.

GodOfTheThunder

The "Silly Mom" Routine

The "Silly Mom" routine.

My kid, and a few other kids I've known, would balk at getting ready to go. I'd grab their clothes and say, "Well, if you won't put on your clothes, I guess I'll put on your clothes. Cute shirt, by the way! Does it go on my foot?"

NO!

"Does it go on my head?"

NO! IT GOES ON ME!

"Oh, that's right, thanks! So, it must go on your legs, right?"

NO!

"I just can't figure this out! Where does this adorable shirt go?"

[kid grabs shirt and puts it on] ON MY TUMMY! SILLY MOM!

"Oh, thank you so much! Now what about these pants? Shirts go on tummies, so...the pants go on the tummy, too, right?"

NO!

[continue until kids have dressed themselves]

I would also do things like hand the kid my keys and say, "Alright, you're driving, I'll sit in the booster seat in back," attempt to feed the kid by putting a spoon up to his ear or his belly button, and attempt to put away his toys in the refrigerator.

insertcaffeine

Some Foot For Thought.

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My mum would always yell at us "if you don't do X, you have to go to bed without socks!"

I never wore socks anyway, and I'm ashamed to admit that this worked.

Splittsky

That would work really well on my son, or make him cry for a really long time... He's 3 and over the last few weeks has decided that he is fully unable to sleep without socks on.

PJQueen

Toddlers man. Completely unpredictable.

SheaRVA

I'm Greens With Envy

My mum had a friend that would put vegetables on her own plate and not the kids.

When the kids asked she would be reluctant to share, "that's grown up food. But I suppose I can let you have a little."

Her kids grew up loving vegetables.

I sat at the dinner table for 3 hours staring at the yucky cauliflower I refused to eat.

laik72

This reminds me of an instance when my child convinced my wife and myself to change our plans for dinner. We were in a grocery store to pick up something quick and easy to eat that we wouldn't have to prepare. Our daughter, wanted none of that, she demanded that she wanted a salad from the salad bar. We started to argue back, but then realized: "Our child demands that we feed her vegetables for dinner instead of a microwaved meal, why are we saying 'No?'"

We had salad for dinner that night.

Galaxy_Ranger_Bob

The Power Of Choice

I don't so much know if you would call it reverse psychology, but I didn't realize it until my dad told me this.

When there were chores that needed doing, he noticed if he asked me to mow the lawn, I would complain and procrastinate. But if he asked would I rather mow the lawn or wash the windows, I'd pick one and just get it done.

Shattered my brain when he told me when I was in my twenties. I use it when I'm coaching or baby sitting all the time and it almost never fails.

AppealToReason16

The Boy Who Cried 'Ouch'

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I've done this one with tens of kids. Any time a kid gets "hurt" (falls down on grass, gets gently hit in the face with a ball, etc.) instead of stopping the activity to pick the kid up and see if they're ok you just scoot them off to the side and resume. Within 10 seconds of not getting all the attention and seeing the fun is resuming they pop right back up and are magically healed.

This of course is only for the "injuries" that aren't actually injuries.

pedanticProgramer

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