Skip to content
Search AI Powered

Latest Stories

Best Buy Customer Buys $3,200 Worth Of Products—Then Refuses To Pay 11 Cents For A Bag

Matt Plapp outside a Best Buy in screenshots from his TikTok video
@mattplapp/TikTok

TikToker Matt Plapp was not happy about paying for a plastic bag, so he carried his expensive goods out in his arms.

It's the 11 cents that broke the camel's back. Or, well, at least one TikTok user's temper.

After refusing to pay the 11 cents for a plastic bag at Best Buy, an irate customer couldn't help but share his opinion on TikTok.


Mike Plapp, who is the CEO of the restaurant marketing website America's Best Restaurants, recently uploaded a video showing two teenagers—possibly his sons—each holding an armful of electronics amounting to over $3,000 as they walked out of a Best Buy.

However, the purpose of Plapp's video wasn't to boast about the items, but instead to lament the fact that upon purchasing the tech items, he was then informed that a bag for the items would be an additional expense. A whopping 11 cents.

@mattplapp

What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice

In an email that Plapp wrote to The New York Post, he clarified that it wasn't the cost—it was the timing of the additional 11 cents.

He wrote:

"I have zero issue with them charging for bags."
"I pay for bags at businesses all the time."
"My point was that it wasn’t mentioned until after we had already paid for the five items, which at that point I’m not pulling my wallet out of my pocket to buy an 11-cent bag."

While Plapp clarifies in the video comments that he lives in Kentucky where this is not the case, many states in the U.S. have restrictions and explicit prices on plastic bag use and often require additional money for them to offset the environmental damage and incentivize using reusable bags. Those states are California, Connecticut, Delaware, Hawaii, Maine, New Jersey, New York, Oregon, Vermont and Washington. Other times, stores will have a pay-per-bag system for charitable donations.

So what of this situation?

As commenters were quick to point out, the incentive to use reusable bags—or at least carry out your purchases in your arms—worked in this situation.

@tico.wright/TikTok

@hot_jesus/TikTok

@thelakhia/TikTok

@chunkyb3/TikTok

@sassquatch_grizzly/TikTok

Some just came to poke fun at the huge difference between the total cost of what was bought and the price of the bag.

@cesaar201/TikTok

@jdubz125/TikTok

@apollothepineapple/TikTok

Others commented on how little, really, there was to even carry. It wasn't even a load of groceries!

@angellesslie/TikTok

@rebeccajq/TikTok

@kevinglobke/TikTok

Finally, people asked why this concept seemed new to him and suggested that he get on board with much of the rest of the world and get a reusable bag to carry around.

@mandajoe4/TikTok

@ritav17/TikTok

Hopefully Plapp will remember that helpful suggestion the next time he's out shopping for expensive goods.

More from Trending

Sara Blake Cheek; American airlines plane
@saracheeky1/X; Getty Images

Ex-Playboy Model Speaks Out After Being Told To 'Button Up' By American Airlines Flight Attendant

Gone are the days of dressing up to go on a plane. As the seats have shrunk and the amenities disappear one by one while the checked bag policies grow more strict, it's no wonder that people are just trying to be comfortable on their flights.

Recently, however, former Playboy model Sarah Blake Cheek allegedly received some unsolicited feedback on her outfit from American Airlines before boarding her flight.

Keep ReadingShow less
Split screen of a student getting body slammed by a teacher; the student
Florida Teacher Sparks Backlash After Body-Slamming Student To Win Game Of Musical Chairs
News4JAX The Local Station/YouTube

Florida Teacher Sparks Backlash After Body-Slamming Student To Win Game Of Musical Chairs

It's hard not to get competitive when playing a game, even silly ones like musical chairs.

Some people, however, take winning and losing far too seriously.

Keep ReadingShow less
The Merkel Family
GoFundMe

Minneapolis Radio Station Stunned After School Shooting Victim's Dad Calls In With Poignant Request

People in the Minneapolis area, and many across the country, are still reeling following the August 27, 2025 mass shooting at the Annunciation Church Catholic school in the city.

For most of us, though, it's just a news story. For the families of the two children slain in the school shooting, it's an unimaginable loss.

Keep ReadingShow less
Joseph Schnitt
O'Keefe Media Group

DOJ Scrambles After Staffer Admits On Video That 'Every Republican' Will Be Redacted From Epstein Files

A Department of Justice (DOJ) Deputy Chief, Joseph Schnitt, was recently caught on hidden camera making statements about the disposition of files related to the DOJ's investigation, indictment, arrest, and plans to indict convicted child sex offender Jeffrey Epstein.

The files would have become part of official court documents had Epstein not died in the custody of the DOJ in August 2019, during the first term of MAGA Republican President—and longtime Epstein friend—Donald Trump.

Keep ReadingShow less
Screenshot of Tucker Carlson; Pete Buttigieg
The Tucker Carlson Show; Kevin Dietsch/Getty Images

Tucker Carlson Slammed Over Bonkers Plan To Out Pete Buttigieg As A 'Fake Gay Guy'

Far-right personality Tucker Carlson was criticized for sharing a wild conspiracy theory that former Transportation Secretary Pete Buttigieg is actually faking his sexuality for clout within the Democratic Party and announced plans to out him.

Buttigieg has been openly gay for years and is happily married to educator and activist Chasten Buttigieg; they are also parents to two young children. But Carlson nonetheless accused Buttigieg of being a “fake gay guy" during a conversation about President Donald Trump's anti-diversity initiatives with fellow conservative commentator Michael Knowles.

Keep ReadingShow less