Skip to content
Search AI Powered

Latest Stories

Best Buy Customer Buys $3,200 Worth Of Products—Then Refuses To Pay 11 Cents For A Bag

Matt Plapp outside a Best Buy in screenshots from his TikTok video
@mattplapp/TikTok

TikToker Matt Plapp was not happy about paying for a plastic bag, so he carried his expensive goods out in his arms.

It's the 11 cents that broke the camel's back. Or, well, at least one TikTok user's temper.

After refusing to pay the 11 cents for a plastic bag at Best Buy, an irate customer couldn't help but share his opinion on TikTok.


Mike Plapp, who is the CEO of the restaurant marketing website America's Best Restaurants, recently uploaded a video showing two teenagers—possibly his sons—each holding an armful of electronics amounting to over $3,000 as they walked out of a Best Buy.

However, the purpose of Plapp's video wasn't to boast about the items, but instead to lament the fact that upon purchasing the tech items, he was then informed that a bag for the items would be an additional expense. A whopping 11 cents.

@mattplapp

What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice

In an email that Plapp wrote to The New York Post, he clarified that it wasn't the cost—it was the timing of the additional 11 cents.

He wrote:

"I have zero issue with them charging for bags."
"I pay for bags at businesses all the time."
"My point was that it wasn’t mentioned until after we had already paid for the five items, which at that point I’m not pulling my wallet out of my pocket to buy an 11-cent bag."

While Plapp clarifies in the video comments that he lives in Kentucky where this is not the case, many states in the U.S. have restrictions and explicit prices on plastic bag use and often require additional money for them to offset the environmental damage and incentivize using reusable bags. Those states are California, Connecticut, Delaware, Hawaii, Maine, New Jersey, New York, Oregon, Vermont and Washington. Other times, stores will have a pay-per-bag system for charitable donations.

So what of this situation?

As commenters were quick to point out, the incentive to use reusable bags—or at least carry out your purchases in your arms—worked in this situation.

@tico.wright/TikTok

@hot_jesus/TikTok

@thelakhia/TikTok

@chunkyb3/TikTok

@sassquatch_grizzly/TikTok

Some just came to poke fun at the huge difference between the total cost of what was bought and the price of the bag.

@cesaar201/TikTok

@jdubz125/TikTok

@apollothepineapple/TikTok

Others commented on how little, really, there was to even carry. It wasn't even a load of groceries!

@angellesslie/TikTok

@rebeccajq/TikTok

@kevinglobke/TikTok

Finally, people asked why this concept seemed new to him and suggested that he get on board with much of the rest of the world and get a reusable bag to carry around.

@mandajoe4/TikTok

@ritav17/TikTok

Hopefully Plapp will remember that helpful suggestion the next time he's out shopping for expensive goods.

More from Trending

Cynthia Erivo; Jonathan Bailey; Jeff Goldblum
@wickedmovie/Twitter (X); Taylor Hill/WireImage/Getty Images; @wickedmovie/Twitter (X)

Jonathan Bailey's 'Wicked' Castmates Congratulate Him On Being Named 'Sexiest Man Alive' With Sweet Video

Hear ye, hear ye! People magazine has spoken, and Wicked star Jonathan Bailey made history on Monday as the first openly gay man to be named their "Sexiest Man Alive" for 2025.

Whether he's the charming Fiyero destined to become a scarecrow in Wicked: For Good or wooing maidens as the eldest Bridgerton brother, Jonathan Bailey is nothing short of a rare find, much like an antidote straight out of Jurassic World: Rebirth.

Keep ReadingShow less
Nancy Mace
Tom Williams/CQ-Roll Call, Inc via Getty Images

Nancy Mace Ripped After Throwing Massive Tantrum Over Lack Of Police Protection At Airport

South Carolina Republican Representative Nancy Mace is facing heated criticism after she threw a tantrum and accused airport police in Charleston, South Carolina, of not showing up to protect her ahead of an early morning flight after she allegedly arrived late and at the wrong gate.

Airport police had arranged for Mace, who is also a Republican candidate in the South Carolina governor’s race, to be escorted to her flight upon arrival. However, a mix-up over which vehicle she was traveling in led to confusion, according to an incident report. Officers later found Mace attempting to enter through a doorway typically reserved for flight crew at a TSA security checkpoint.

Keep ReadingShow less
Screenshots from Katie Morgan's Instagram video
@dontburndinner/Instagram

Doorbell Cam Hilariously Captures Mom Desperately Trying To Stop Massive Inflatable Pumpkin From Blowing Away

2025 may not have been Kate Morgan's best Halloween, but it definitely had to be one of the funniest for the mom of two.

This year, the Morgan family's front yard boasted a massive, 20-foot inflatable pumpkin that even the residents of Halloweentown would envy.

Keep ReadingShow less
Kash Patel
Michael M. Santiago/Getty Images

Kash Patel Lashes Out At Critics After Reports He Used Government Jet To Go Watch Girlfriend Sing

FBI Director Kash Patel lashed out at the "pathetic reports" that he used a government jet to fly to watch his 26-year-old girlfriend, country singer Alexis Wilkins, perform at a wrestling event, saying that "going after the people doing great work, my personal life, or those around me is a total disgrace."

Patel insisted the reports were an attempt to smear the “rock-solid conservative” Wilkins, whom he referred to as "a patriot." However, as a community note below his post on X also pointed out, the crux of the scandal is his use of government funds rather than his own to attend Wilkins' performances.

Keep ReadingShow less
Lynda Carter; Sabrina Carpenter
John Nacion/WireImage; Dia Dipasupil/FilmMagic

Lynda Carter Speaks Out To Defend Sabrina Carpenter's Blonde Wonder Woman Halloween Costume

Wonder Woman is a character that has spanned generations of fans, and she's a perennial choice for a Halloween costume every year, as the outfit is iconic enough to purchase or create by yourself.

Every year, you can see Wonder Women of all ages and backgrounds, including dog or cats.

Keep ReadingShow less