Skip to content
Search AI Powered

Latest Stories

Best Buy Customer Buys $3,200 Worth Of Products—Then Refuses To Pay 11 Cents For A Bag

Matt Plapp outside a Best Buy in screenshots from his TikTok video
@mattplapp/TikTok

TikToker Matt Plapp was not happy about paying for a plastic bag, so he carried his expensive goods out in his arms.

It's the 11 cents that broke the camel's back. Or, well, at least one TikTok user's temper.

After refusing to pay the 11 cents for a plastic bag at Best Buy, an irate customer couldn't help but share his opinion on TikTok.


Mike Plapp, who is the CEO of the restaurant marketing website America's Best Restaurants, recently uploaded a video showing two teenagers—possibly his sons—each holding an armful of electronics amounting to over $3,000 as they walked out of a Best Buy.

However, the purpose of Plapp's video wasn't to boast about the items, but instead to lament the fact that upon purchasing the tech items, he was then informed that a bag for the items would be an additional expense. A whopping 11 cents.

@mattplapp

What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice

In an email that Plapp wrote to The New York Post, he clarified that it wasn't the cost—it was the timing of the additional 11 cents.

He wrote:

"I have zero issue with them charging for bags."
"I pay for bags at businesses all the time."
"My point was that it wasn’t mentioned until after we had already paid for the five items, which at that point I’m not pulling my wallet out of my pocket to buy an 11-cent bag."

While Plapp clarifies in the video comments that he lives in Kentucky where this is not the case, many states in the U.S. have restrictions and explicit prices on plastic bag use and often require additional money for them to offset the environmental damage and incentivize using reusable bags. Those states are California, Connecticut, Delaware, Hawaii, Maine, New Jersey, New York, Oregon, Vermont and Washington. Other times, stores will have a pay-per-bag system for charitable donations.

So what of this situation?

As commenters were quick to point out, the incentive to use reusable bags—or at least carry out your purchases in your arms—worked in this situation.

@tico.wright/TikTok

@hot_jesus/TikTok

@thelakhia/TikTok

@chunkyb3/TikTok

@sassquatch_grizzly/TikTok

Some just came to poke fun at the huge difference between the total cost of what was bought and the price of the bag.

@cesaar201/TikTok

@jdubz125/TikTok

@apollothepineapple/TikTok

Others commented on how little, really, there was to even carry. It wasn't even a load of groceries!

@angellesslie/TikTok

@rebeccajq/TikTok

@kevinglobke/TikTok

Finally, people asked why this concept seemed new to him and suggested that he get on board with much of the rest of the world and get a reusable bag to carry around.

@mandajoe4/TikTok

@ritav17/TikTok

Hopefully Plapp will remember that helpful suggestion the next time he's out shopping for expensive goods.

More from Trending

Stephen Falco
WISH-TV/YouTube

Indiana Church Doubles Down After Telling LGBTQ+ People To Kill Themselves Or Face Death Penalty

An Indiana Baptist church is under fire for telling LGBTQ+ people to kill themselves, just as Christ would have done.

Sure Foundation Baptist Church in Indianapolis caused an uproar after a sermon in which church member Stephen Falco recommended LGBTQ+ commit suicide—and if they don't, the Trump Administration should execute them.

Keep ReadingShow less
screenshot of KSAT ABC 12 news anchors  and Stephania Jimenez

Texas News Anchor Slams Noem And Abbott For Using Flood Press Conference To Praise Each Other

KSAT ABC 12 News anchor Stephania Jimenez called out the priorities of federal and state officials during disasters live on air on Saturday.

Jiminez spoke out after a fifth news conference that was supposed to be about the deadly flash flooding west of San Antonio began with yet another mutual admiration society performance by Department of Homeland Security head Kristi Noem, Texas Republican Governor Greg Abbott, and nearly everyone else behind the microphones.

Keep ReadingShow less
Screenshot of Mike Johnson
Fox News Sunday

Mike Johnson Blasted After Claiming All Congress Can Do After Texas Floods Is 'Pray'

House Speaker Mike Johnson is facing angry criticism after he appeared on Fox News to remark on the deadly flooding in Texas that has killed hundreds, claiming that all Congress "knows to do at this moment is pray" in response to the disaster.

Speaking during the ongoing search and rescue operations, Johnson spoke as the people of Texas continue to raise mounting questions about the effectiveness of current warning systems and whether more could have been done in advance to prevent the loss of life.

Keep ReadingShow less
Donald Trump; Elon Musk
Omar Havana/Getty Images; Allison Robbert/AFP via Getty Image

Trump Lashes Out After 'Train Wreck' Elon Musk Announces He's Creating New Political Party

President Donald Trump attacked his former ally Elon Musk in a post on Truth Social after the tech billionaire announced over the weekend that he's creating a new political party called the "America Party" amid their ongoing feud.

Musk has made clear that he vehemently opposes the president's One Big Beautiful Bill—and will work to unseat any Republicans who've supported it, saying they've "voted for the biggest debt increase in history." He founded the new political party on July 5, the day after Trump signed the legislation, which adds roughly $3.3 trillion to the national debt.

Keep ReadingShow less
Black and white photo of a server dressed in all black peering through a window.
Photo by Ian Taylor on Unsplash

Restaurant Servers Describe The Worst Dates They've Ever Witnessed

I have been a waiter on and off for many years.

The things I've seen!

Keep ReadingShow less