Skip to content
Search AI Powered

Latest Stories

Best Buy Customer Buys $3,200 Worth Of Products—Then Refuses To Pay 11 Cents For A Bag

Matt Plapp outside a Best Buy in screenshots from his TikTok video
@mattplapp/TikTok

TikToker Matt Plapp was not happy about paying for a plastic bag, so he carried his expensive goods out in his arms.

It's the 11 cents that broke the camel's back. Or, well, at least one TikTok user's temper.

After refusing to pay the 11 cents for a plastic bag at Best Buy, an irate customer couldn't help but share his opinion on TikTok.


Mike Plapp, who is the CEO of the restaurant marketing website America's Best Restaurants, recently uploaded a video showing two teenagers—possibly his sons—each holding an armful of electronics amounting to over $3,000 as they walked out of a Best Buy.

However, the purpose of Plapp's video wasn't to boast about the items, but instead to lament the fact that upon purchasing the tech items, he was then informed that a bag for the items would be an additional expense. A whopping 11 cents.

@mattplapp

What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice

In an email that Plapp wrote to The New York Post, he clarified that it wasn't the cost—it was the timing of the additional 11 cents.

He wrote:

"I have zero issue with them charging for bags."
"I pay for bags at businesses all the time."
"My point was that it wasn’t mentioned until after we had already paid for the five items, which at that point I’m not pulling my wallet out of my pocket to buy an 11-cent bag."

While Plapp clarifies in the video comments that he lives in Kentucky where this is not the case, many states in the U.S. have restrictions and explicit prices on plastic bag use and often require additional money for them to offset the environmental damage and incentivize using reusable bags. Those states are California, Connecticut, Delaware, Hawaii, Maine, New Jersey, New York, Oregon, Vermont and Washington. Other times, stores will have a pay-per-bag system for charitable donations.

So what of this situation?

As commenters were quick to point out, the incentive to use reusable bags—or at least carry out your purchases in your arms—worked in this situation.

@tico.wright/TikTok

@hot_jesus/TikTok

@thelakhia/TikTok

@chunkyb3/TikTok

@sassquatch_grizzly/TikTok

Some just came to poke fun at the huge difference between the total cost of what was bought and the price of the bag.

@cesaar201/TikTok

@jdubz125/TikTok

@apollothepineapple/TikTok

Others commented on how little, really, there was to even carry. It wasn't even a load of groceries!

@angellesslie/TikTok

@rebeccajq/TikTok

@kevinglobke/TikTok

Finally, people asked why this concept seemed new to him and suggested that he get on board with much of the rest of the world and get a reusable bag to carry around.

@mandajoe4/TikTok

@ritav17/TikTok

Hopefully Plapp will remember that helpful suggestion the next time he's out shopping for expensive goods.

More from Trending

Screenshot of Stephen Miller discussing Robert De Niro
Fox News

Stephen Miller Claims Robert De Niro Has Only Made 'Flops' For Past 30 Years—And Here Come The Receipts

White House Deputy Chief of Staff Stephen Miller had people rolling their eyes after he lashed out at actor Robert De Niro and claimed the legendary performer—the recipient of two Academy Awards and scores of other prizes over a more than 50-year career—has only made "flops" for the past 30 years.

On Sunday, De Niro, a vocal critic of the Trump administration, called Miller "a Nazi," adding that Miller is "Jewish and he should be ashamed of himself.”

Keep ReadingShow less
A man holding a transparent umbrella on a boardwalk in a city
Person with umbrella overlooks city skyline by water
Photo by John Licas on Unsplash

People Share Purchases Under $20 That Made Their Lives Way Easier

Sometimes, in an effort to improve our lives in some capacity requires us to make a significant dent in our bank account.

Even though it might be yogurt for dinner for a few weeks after, we still feel good about our expensive purchases when we see the difference a high-powered washing machine makes, or feel the cool air from our upgraded air conditioner.

Keep ReadingShow less
Screenshots from @matterneuroscience's Instagram video
@matterneuroscience/Instagram

Man Goes Viral After 3D-Printing A 6-Pound Phone Case To Combat Screen Addiction

Many Millennials will remember back in the nineties as the last of the "latchkey kids" who were prominently babysat by their televisions, and the commercials that rolled out, made popular on Nickelodeon and Cartoon Network, promoting kids to go play outside instead of watching TV all day.

Now in 2025, videos on Instagram and TikTok encouraging people to "pause their scroll" and to "put down their phones" are becoming more common and popular, because people are realizing how detrimental our increasing screen time is to our emotional, physical, and psychological health.

Keep ReadingShow less
Screenshots from ​@karaandlife's TikTok video
@karaandlife/TikTok

Woman Sparks Heated Debate After Encouraging People To Smile At Walmart Greeters

There's an old saying that goes, "It costs nothing to be kind."

Smiling at a stranger, saying hi back to a young and socialable child, holding a door for someone, and maybe even exchanging a pleasantry or two at the checkout line costs nothing more than a few words passing our lips and showing a little kindness.

Keep ReadingShow less
Screenshots from @talashatara's TikTok video
@talashatara/TikTok

Woman Shocks The Internet By Showing Off Her Husband's Incredible 'Glow-Up'—And Wow

Everyone loves a good success story, and don't even get us started on glow-up videos!

But one trend that's been really popular lately is the "husband glow-up" trend. In these before-and-after trending videos, two videos will be spliced together. The first half of the video features either a photo or video of the person's husband, which then cuts to the second video, showing the husband's glow-up with Sabrina Carpenter's "When Did You Get Hot?" playing in the background.

Keep ReadingShow less