Skip to content
Search AI Powered

Latest Stories

Best Buy Customer Buys $3,200 Worth Of Products—Then Refuses To Pay 11 Cents For A Bag

Matt Plapp outside a Best Buy in screenshots from his TikTok video
@mattplapp/TikTok

TikToker Matt Plapp was not happy about paying for a plastic bag, so he carried his expensive goods out in his arms.

It's the 11 cents that broke the camel's back. Or, well, at least one TikTok user's temper.

After refusing to pay the 11 cents for a plastic bag at Best Buy, an irate customer couldn't help but share his opinion on TikTok.


Mike Plapp, who is the CEO of the restaurant marketing website America's Best Restaurants, recently uploaded a video showing two teenagers—possibly his sons—each holding an armful of electronics amounting to over $3,000 as they walked out of a Best Buy.

However, the purpose of Plapp's video wasn't to boast about the items, but instead to lament the fact that upon purchasing the tech items, he was then informed that a bag for the items would be an additional expense. A whopping 11 cents.

@mattplapp

What are you doing to give your customers a less than stellar experience? Thank you @bestbuy #mattplapp #americasbestrestaurants #bestbuy #badcustomerservice

In an email that Plapp wrote to The New York Post, he clarified that it wasn't the cost—it was the timing of the additional 11 cents.

He wrote:

"I have zero issue with them charging for bags."
"I pay for bags at businesses all the time."
"My point was that it wasn’t mentioned until after we had already paid for the five items, which at that point I’m not pulling my wallet out of my pocket to buy an 11-cent bag."

While Plapp clarifies in the video comments that he lives in Kentucky where this is not the case, many states in the U.S. have restrictions and explicit prices on plastic bag use and often require additional money for them to offset the environmental damage and incentivize using reusable bags. Those states are California, Connecticut, Delaware, Hawaii, Maine, New Jersey, New York, Oregon, Vermont and Washington. Other times, stores will have a pay-per-bag system for charitable donations.

So what of this situation?

As commenters were quick to point out, the incentive to use reusable bags—or at least carry out your purchases in your arms—worked in this situation.

@tico.wright/TikTok

@hot_jesus/TikTok

@thelakhia/TikTok

@chunkyb3/TikTok

@sassquatch_grizzly/TikTok

Some just came to poke fun at the huge difference between the total cost of what was bought and the price of the bag.

@cesaar201/TikTok

@jdubz125/TikTok

@apollothepineapple/TikTok

Others commented on how little, really, there was to even carry. It wasn't even a load of groceries!

@angellesslie/TikTok

@rebeccajq/TikTok

@kevinglobke/TikTok

Finally, people asked why this concept seemed new to him and suggested that he get on board with much of the rest of the world and get a reusable bag to carry around.

@mandajoe4/TikTok

@ritav17/TikTok

Hopefully Plapp will remember that helpful suggestion the next time he's out shopping for expensive goods.

More from Trending

screenshots of Leonardo DiCaprio at the Golden Globes
@kylebuchanan/X

Lipreader Breaks Down What Leonardo DiCaprio Was Flamboyantly Saying In Viral Golden Globes Video

A candid moment of actor Leonardo DiCaprio at the recent Golden Globes went viral for the actor's over the top mannerisms and facial expressions.

The video snippet left people laughing, but it also left them wondering what exactly he was saying. The only word everyone seemed to decipher was "K-pop," a genre of popular music originating in South Korea.

Keep ReadingShow less
Barron Trump
Chip Somodevilla/AFP via Getty Images

MAGA Has 'Simple Diplomatic Solution' For How The U.S. Can Acquire Greenland—And It Involves Barron Trump

MAGA supporters have everyone rolling their eyes after they suggested President Donald Trump's son Barron Trump could marry 18-year-old Princess Isabella of Denmark in exchange for Greenland.

Greenland is an autonomous territory of the Kingdom of Denmark and is, alongside the Faroe Islands, the only other autonomous territory within the Kingdom. Citizens of both Greenland and the Faroe Islands are full citizens of Denmark. As one of the Overseas Countries and Territories of the European Union, Greenland’s citizens are also recognized as EU citizens.

Keep ReadingShow less
Ilhan Omar; Elon Musk
Kent Nishimura/Getty Images; STR/NurPhoto via Getty Images

Ilhan Omar Effortlessly Drags Elon Musk After He Parrots Easily-Debunked Conspiracy About Her

Minnesota Democratic Representative Ilhan Omar called out billionaire Elon Musk after he claimed erroneously that Somalis are being brought illegally to Minnesota to help keep her in office.

Musk amplified a graphic on X that asserted Democrats support illegal immigration as a way to absorb noncitizens into their voting base. Musk accused Omar, who was born in Somalia, of profiting from the purported arrangement.

Keep ReadingShow less
do not cross police barricade tape close-up
David von Diemar on Unsplash

True Crime Lovers Reveal 'Dumb Mistakes' Serial Killers Make That Get Them Caught In The End

True crime has become incredibly popular with the introduction of cable television then streaming services and podcasts.

Once just a section in bookstores, there are entire cable channels dedicated to recapping crime.

Keep ReadingShow less
UFC stars Mackenzie Dern, and Brian Ortega at the 83rd Annual Golden Globes.
Rich Polk/2026GG/Penske Media via Getty Images

'Vanity Fair' Just Explained That Out-Of-Place UFC Moment At The Golden Globes—And Yeesh

At the Golden Globes, there are a few things we all can reliably expect: couture gowns, a headline-making host, unexpected versus disappointing wins, the emotional speeches, and at least one bit that lands… oddly.

This year’s most baffling attempt arrived courtesy of the Ultimate Fighting Championship, which briefly hijacked the ceremony with a moment so out of place it felt like the broadcast had accidentally cut to a different network.

Keep ReadingShow less