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A customer at the restaurant Eala Bhan in Sligo, Ireland used a TripAdvisor review to slam the integrity of the owner of the restaurant after accidentally leaving a jacket and a pair of glasses behind.
Anthony, the owner of Eala Bhan, decided to reply with sarcasm and snark:
“I apologise that I had not immediately sent your belongings back to Australia. I should have done a Joe ninety on it and hot tailed it up to the local post office and made your jacket a priority but unfortunately these things don’t always happen the way you may have planed. I mean I’m only trying to run 2 restaurants in the middle of summer while my manager whom I’m delighted to say is 6 months pregnant but unfortunately is suffering God bless her wee soul and out of work resting which i insisted on!!!
Having 3 children myself under the age of 10 running around the house like gladiators and tearing to pieces while not going to bed on time, rising like ninjas at dawn I am what you might say just a little tired and a tad busy . I should have pushed this way up my priority list but forgot and while all of this is going I’m very busy busting a gut here and in the UK promoting my beloved Sligo. Why do I do this? I love my town, I love it’s people, I love every tourist that graces this beautiful part of the world and provides me and my staff with a living.
People make mistakes and forget things just like you did with your possessions. But to come on TripAdvisor and review me about my lack of postal skills honesty and integrity beggars belief considering I never laid my mince pies eyes on you ! I mean you are butchering my name insofar as my forgetfulness yet it was your forgetfulness that has us here!!!! POT KETTLE BLACK ( Google it) finally I just checked the weather forecast in your part of sunny Australia and I reckon you will be fairly safe insofar as your lack of windbreaker……jaysus it’s roasting in your spot boi!! You lucky duck!!!”
The wind breaker was en route, free of charge, but Anthony could not go without questioning the customer’s fashion choice.
“Your possessions are en route you will be glad to know!!! and as far as my honesty is concerned I’m not even going to charge your credit card for the post furthermore the next time you visit the beautiful Emerald Isle and my County I’ll bring you shopping locally for a new Wind breaker as far i see its a bit of a crime against fashion.”
Ouch. He also drove home the purpose of the review site and finished with a nice goodbye.
“Next time you feel like writing a review for a restaurant try to remember us for our qualities which we provide in the abundance of good locally sourced food wine, atmosphere at least that’s what we hear consistently from our customers.
So eventually when it cools down in Australia and you put on your Wind breaker on think of your honesty Irish restauranteur who’s full of integrity but you never met and who knows you may even break into a smile and give your face a holiday until then keep her lit.”
Handling rude people truly is an art form.
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