Skip to content
Search AI Powered

Latest Stories

Blind Man Successfully Prosecutes Fifth Uber Driver After Filming Him Refusing To Allow His Guide Dog In The Car

Blind Man Successfully Prosecutes Fifth Uber Driver After Filming Him Refusing To Allow His Guide Dog In The Car
Colin Perreira / SWNS

A blind man has successfully prosecuted a fifth cab driver for refusing to give a ride to his guide dog.


Colin Perreira filmed his latest rejection on his smartphone as he ordered the Uber to pick him up at Watford Junction station last summer.

Driver Mohammed Hafiz Raja would not allow the highly trained guide dog into his car and drove off - after the partially-sighted 24-year-old warned he was breaking the law.

In the video, Colin walked up to the blue BMW with his six-year-old guide dog named Sid, who helps him to cross roads and climb steps on trips out.

As soon as the driver saw Colin, he said:

"I'm going to pass you to another driver. I ain't going to take your dog."

When Colin questioned the driver, he said:

"It's my car mate."

Responding, Colin said:

"It might be your car, but you sign up to a specific agreement with Uber. The law states you are not allowed to refuse a guide dog."

Colin Perreira / SWNS

The driver insisted he has "the power to" refuse to take him and then drives off, leaving Colin and Sid standing on the pavement on June 27 last year without a ride to his father's house in Kings Langley, Hertfordshire, England.

Raja, of Watford, Hertfordshire, was convicted at Westminster Magistrates' Court on February 13.

He was ordered to pay more than £1700 (~$2,170) in costs and banned from offering rides on Uber.

This is the fifth time Colin has taken this type of case to court, and he has won every time.

Commenting on the latest ordeal, he said:

"What angered me most this time is the driver was so blatant in his refusal. Sometimes, drivers give medical or religious reasons."
"But this was the most blatant refusal I'd ever had. He didn't have a reason. I told him I'd report him and he said he didn't want a dog in his car."

Colin explained that many Muslim drivers have refused to give a ride to his guide dog.

Colin Perreira / SWNS

He said:

"Most Uber drivers I come across are muslim drivers. Many Muslims seem to think dogs are unclean. It's against their religion."
"They don't seem to understand that UK law, under the Equality Act 2010 doesn't protect them from refusing rides on religious grounds."

He added:

"Other drivers have said they are allergic to dogs, but they must have a valid medical exemption certificate. One driver said he was going to pull over to show me his certificate, and then just drove off."

Colin said the four previous prosecutions also involved Uber drivers, but has defended his continued use of the app, after he said he social media users had criticized him.

He said:

"It's convenient, cashless, and cheap. It makes my life much easier because I don't have to mess around with coins. Ubers are always around the corner."
"It normally takes about five minutes, compared to 30 minutes for a taxi. Why should I have to stop using the app, because of the way I am treated?"

Colin, of Hemel Hempstead, Hertfordshire, said it is important to prosecute to defend disabled people.

Colin Perreira / SWNS

He said:

"I feel like I am standing up for the disabled people and guide dog owners. I want to show that we won't tolerate this behavior and that we will stand up to it."
"My message to drivers who refuse to take my guide dog is that I will not tolerate it. I will prosecute. I am not in the business of getting people to lose their jobs, I'm doing it to raise awareness. I have to stand up for members of the blind community."

Colin, who said he has been refused more than 20 rides, said he is now used to being rejected, but is concerned about the emotional impact it can have on others.

He said:

"I don't take being refused a ride personally, although it does really anger me and confuse me that people don't seem to understand what a guide dog is."
"I take action because it can have a long-lasting impact if it happens to others. It could stop them from leaving the house."

Colin added he was grateful for the action taken by Uber and Transport for London but said the ride-hailing company could be more "proactive" to prevent incidents like this instead of reacting to them when they happen.

Colin Perreira / SWNS

A spokesman for Uber said:

"It is totally unacceptable for drivers to refuse to take a guide dog and we investigate every report."
"Any driver who is found to have refused to take a service animal will permanently lose access to the app."

More from News

yellow smiley face balloons
Tim Mossholder on Unsplash

People Explain Which Things Massively Improved Their Mental Health

It wasn't that long ago that mental health was only spoken of in hushed whispers due to ignorance and stigma.

But with education and awareness efforts, more people are paying attention to their own mental health and that of the people they care about.

Keep ReadingShow less

People Who Turned Down A Marriage Proposal Explain Why They Said 'No'


Keep ReadingShow less
Screenshot of J.D. Vance
C-SPAN

JD Vance Got Laughs With A Cringey 'Political Violence' Joke During His RNC Speech

Former President Donald Trump's running mate J.D. Vance was criticized for appearing to make light of the recent assassination attempt on Trump's life during his speech accepting the vice presidential nomination at the Republican National Convention.

At one point, Vance joked about "political violence" between Ohio and Michigan supporters while discussing some of his life experiences before officially starting his political career with a successful 2022 Senate campaign.

Keep ReadingShow less
Screenshots of Kamala Harris and J.D. Vance
C-SPAN; NBC News

Kamala Harris Calls Out JD Vance For 'What He Didn't Say' During RNC Speech In Epic Takedown

In a fiery speech to supporters in North Carolina, Vice President Kamala Harris called out what J.D. Vance—former President Donald Trump's freshly selected running mate—"didn't say" in his speech accepting the VP nomination on Night 3 of the Republican National Convention.

Amid much talk about key conservative issues like immigration, the ongoing border crisis, and "law and order," he did not once mention what the GOP has explicitly laid out and is now attempting to distance itself from: Project 2025.

Keep ReadingShow less
Screenshot of Daniel Dale; Donald Trump
CNN; Chip Somodevilla/Getty Images

CNN Fact-Checker Debunks Trump's RNC Speech Lies For 2 Minutes Straight—And Yeah, It's A Lot

CNN fact-checker Daniel Dale debunked lies former President Donald Trump told during his acceptance speech at the Republican National Convention, dedicating two minutes to picking apart Trump's many falsehoods.

Trump made numerous oddball remarks during his speech, particularly his reference that the world was "at peace" when he was in office until his political opponents "turned it into a planet of war," declaring that the planet is now "blowing up around us" due to Democratic policies.

Keep ReadingShow less