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Woman Says She Was Locked Out Of Waffle House Because She Was Black, Shares Video Of Incident

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An African-American Alabama woman is claiming she was denied entry to a Waffle House because she is black, and she has the video to prove it.


Jacinda Mitchell recorded white customers dining at Waffle House, which is known for its 24-7 operation. In the video, white diners enjoy their meals while Mitchell is refused entry to the restaurant, for no other reason than the color of her skin. Mitchell documents the locked door and the other customers, all of whom are white.

"I am at Waffle House in Pinson. They have the door locked and they have customers in here and they are saying that they're closed. They customers are eating... they happen to be white customers only, and I am an African-American and they won't... but he's in their cooking, but 'they're closed.' The young lady that is walking down there would not open the door, and they have people in there serving, but they're telling me that they're closed."


Waffle House is investigating the incident, says public relations director Pat Warner.

"We have launched an investigation to gather all of the facts. Waffle House is a welcoming place for everyone, and we are fortunate to enjoy a very diverse and loyal customer base who we do our best to serve every day. The employee involved should not have locked the front door at all and should have certainly opened the door for the customer when she arrived. We will get the facts and take appropriate action quickly."

Mitchell's video has gone viral in the days since the incident, and Twitter is outraged.