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New Jersey Restaurant Slammed After Threatening To Fire Workers If They Don't Get 5-Star Reviews

New Jersey Restaurant Slammed After Threatening To Fire Workers If They Don't Get 5-Star Reviews

A New Jersey hospitality employer is drawing serious negative backlash after an image depicting a clear threat to fire any and all workers who don't bring the restaurant 5-star reviews.

The image showed a policy list aggressively tailored to the employees of Triple T Hospitality Group regarding Google reviews.

"Every service employee for FOH [front of house] is required to get a minimum of 5 Google reviews per month to remain employed at the Edison location starting February 2022," said the notice.

"The review must include your first name and five stars in order to count."
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Immediately, the policy took off to all corners of the internet where it was universally maligned.

In addition to requiring a minimum of 5 five-star reviews, the policy added competition between employees for prizes.

"We will have monthly Google review contests each month to promote health[y] competition. You must have a minimum of 15 reviews to qualify for the prizes."
"1st place winner gets first pick out of five potential prizes and 2nd place gets to choose from the left-over prizes."

Prizes available included 2 free meals—but only up to $22—and a Starbucks gift card.

Upper management, however, were not the ones responsible for this policy—but instead a rogue "middle manager" who has since been fired from the staff.

"We did not institute this policy," Andrea Bonfiglio, chief marketing officer of Triple T Hospitality Group, said. "It's an insane policy."

"People are people and you can’t watch them 24/7. This one bad egg caused such chaos. We love our employees and our employees are like family. The thought of us doing this is ridiculous."

The restaurant's image, however, has suffered.

Locations in Bridgewater, Princeton, Clifton, Morris Plains, Freehold, Sea Bright, New Jersey and Staten Island, New York were bombarded by several one-star reviews after the image went viral.