Skip to content
Search AI Powered

Latest Stories

Chef Totally Roasts Customer Who Left A Bad Yelp Review

Chef Totally Roasts Customer Who Left A Bad Yelp Review
PosterPresto/Imgur

The customer is always right.

Except when they aren't.


One star reviews are sometimes totally justified:

abysmally rude service, unclean facilities or similarly catastrophic experiences definitely warrant a bad review.

A simple mistake by the chef, which resulted in an apology and a comped meal?

Not so much.

The review from 2015, which had any identifying information removed to protect the guilty, was uploaded to Imgur by user PosterPresto almost 4 years later.

The one star Yelp review, which you can see below, said:

"Serves a goat cheese omelette (on the menu) with mozzarella cheese!!!"
"The excuse...sometimes he gets confused!!!"
"Are you kidding me? With those prices you don't have that luxury!!!"
"Pick another place to go in G[redacted]. You'll never know what will be put in your food!!"

These negative reviews can greatly affect a business' overall rating.

So it's no wonder the chef who made the mistake took the time to address the one-star Yelp review in exacting detail.

"So we do not often respond to negative reviews unless it is to apologize for a miscue in service or cuisine. So, as the chef, and one not hiding behind internet anonymity I will apologize for your receiving the incorrect cheese in your omelette."
"As the chef, I also feel a responsibility to let you know that the cheese was not mozzarella, it would never be mozzarella unless it was made in house as that is a cheese much like a burrata that can be easily made within a restaurant."
"It belongs to the pasta filata family of cheeses, it is not a cultured cheese. The cheese you had was gruyere, and in its own right gruyere is a great cheese, a French bistro classic that does not even minutely resemble the texture of a true mozzarella nor does its flavor profile come close to the milky cleanness of a mozz as it is semi hard and cultured possessing a foot that a mozzarella does not possess."
"I recall you coming into the restaurant, I recall stating that you were correct and that the cheese in the omelette was supposed to be goats cheese and I recall offering to fix the problem"
"I also recall that we comped your omelette even though you consumed the entire thing. I would never try and pass a cheese off as one instead of the other. We change our menu frequently, the days leading up to your lunch we had placed a gruyere omelette on the menu, it was a reflexive and honest mistake that could have been easily fixed but you chose not to allow us to do so."
"Instead you wait several weeks to write a review that states information that is incorrect and inflammatory to a restaurant like ours that goest through [sic] great lengths to be the best we can."
"If we failed in our endeavor with you I can accept that responsibility but I will not have our integrity attacked by a palate that cannot discern between mozzarella and gruyere...unless that was a mistake...which is a luxury that those writing a serious critique of a serious restaurant do not have."

Users on Imgur wasted no time in roasting the original reviewer and their lack of taste.

"Reviews sound like a great idea until you remember most people are idiots." -RepresentingTheRepublicOfEzo
"Gruyere is some expensive shit, that's a fuckin' upgrade and a half" -MyNameIsMrTorgue
"Shit if someone gave me gruyere instead of literally any other cheese I would kiss them square on the mouth. WITH tongue." -AngryHumanoid
"I love people who complain about the food they got but they eat the whole thing before demanding their money back." -sarabearr
"This was absurdly delicious, but I am outraged that it is slightly different from my expectations! I demand my money back, and another plate" -beechundmoan
"My Mom, who cooked for a living, favorite saying about this: 'After two bites, it's yours'" -Orbit3338
"Idk what this customer's issue is. He asked for cheese and got a full roast, no charge." -BisonDNA

Some people just feel the need to complain about something, even after the problem has been resolved.

Thankfully, there are always people willing to call them out for being ridiculous, to the great amusement of those who get to witness it.

More from Trending

Brad Pitt
Karwai Tang/WireImage/Getty Images

Brad Pitt Opens Up About Going To Alcoholics Anonymous Amid 'Difficult' Split From Angelina Jolie

In 2016, actors Angelina Jolie and Brad Pitt officially separated after 12 years together, with two of those years spent as husband and wife.

The split came after an inflight incident that forced the private plane Pitt, Jolie, and their children were traveling on to make an unscheduled landing and prompted an FBI investigation. Pitt later shared that he was struggling with an alcohol addiction.

Keep ReadingShow less
Sir Rod Stewart; Donald Trump
Ethan Miller/Getty Images; Carlos Barria - Pool/Getty Images

Rod Stewart Explains Why He's No Longer Friends With Trump In Blistering Interview

Singer Sir Rod Stewart and MAGA Republican President Donald Trump might seem like an odd pairing, but the two were once good friends, according to the Grammy winner and Rock and Roll Hall of Fame inductee.

And they actually have several things in common.

Keep ReadingShow less
Thomas Massie; Donald Trump
Tom Williams/CQ-Roll Call, Inc via Getty Images; Suzanne Plunkett/Pool/Getty Images

GOP Rep. Offers Snarky Clapback After Trump Kicks Him Out Of MAGA For Criticizing Iran Attack

Kentucky Republican Representative Massie offered a snarky response after President Donald Trump said "MAGA doesn't want him" following Massie's criticism of Trump's unilateral decision to bomb Iran and the spending package presented in the "Big Beautiful Bill."

Massie spoke out following Trump's decision to authorize a series of intense U.S. air and submarine strikes targeting three Iranian nuclear facilities, amid ongoing uncertainty about the status of Tehran’s nuclear program. The threat of a wider conflict in the Middle East is on everyone's minds as tensions between Iran and Israel—now openly aided by the U.S.—intensify.

Keep ReadingShow less
Las Vegas sign
welcome to fabulous las vegas nevada signage

People Reveal The Times 'What Happens In Vegas' Did Not Stay In Vegas

"What happens in Vegas, stays in Vegas"...

The age-old slogan encourages visitors to put their fears and inhibitions to the side while indulging in all that "Sin City" has to offer.

Keep ReadingShow less
Marjorie Taylor Greene; Donald Trump
Tom Williams/CQ-Roll Call, Inc via Getty Images; Chip Somodevilla/Getty Images

MTG Goes Off On Trump Over Iran Attack—And Warns Of What Could Happen Next

Georgia Republican Representative Marjorie Taylor Greene criticized President Donald Trump in a lengthy post on X following his unilateral decision to bomb Iran over the weekend.

Greene is one of the most devout MAGA adherents in Congress, so her policy split is rare but shows just how deeply Trump has angered his own base since he authorized a series of intense U.S. air and submarine strikes targeting three Iranian nuclear facilities, amid ongoing uncertainty about the status of Tehran’s nuclear program

Keep ReadingShow less