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An incident in Rio De Janiero, Brazil caught on video in a Hilton Hotel showed a drunk White couple attacking a Black man at the concierge desk after he was served before them.
The Black man—who was a Diamond Status Hilton Rewards member—approached the counter and was immediately served, which apparently enraged the couple. Hilton offers a customer loyalty program called Hilton Rewards.
As with all customer loyalty programs, membership offers perks that increase as the customer makes more purchases. Diamond is the highest tier of the Hilton Rewards program.
As the video of the incident began, the White woman wanders over to the Black man and attempted to assault him.
From there, it escalated.
Reportedly, the White couple also used racial slurs.
Watch til the End, Drunk Racist Man and woman mad because he\u2019s Gold Or Diamond Hilton member and therefore gets service before everyone else. Hotel staff just sitting by and letting the racist woman do whatever, mind you she already touched him prior #Karen #hiltonpic.twitter.com/tApFW53z2a— King (@King) 1641022428
So she really Likes to hit other people, including staff @HiltonHotels White Privilege at it finest pic.twitter.com/sEZtgE7tmU— King (@King) 1641416776
According to a response on the tweet, the man who was attacked in the video claimed the couple brought the police to the hotel alleging he attacked them.
Because of the police presence, he was unable to stay at the hotel that night.
Can you please send the video to me so I can send to Hilton headquarters, because of this security failure the couple had the police waiting outside looking for me for hours I couldn\u2019t stay at the hotel that night because they lied saying I attacked them. Thanks for recording— HL (@HL) 1641164078
Yes they came back with cops saying I attacked them waiting for hours outside the hotel with the police and @hilton wanted me to not encounter the police so I went and stayed at the Airbnb I also had rented, I was only staying at Hilton because I rented the venue for my NYE party— HL (@HL) 1641203560
Flip it on @HiltonHotels and sue them for not providing you with the proper protection from an enraged, unmasked, drunk assailant that attacked you. Play their game. Lemme know if you need a lawyer— Jedon (@Jedon) 1641198997
So the FIVE employees and the others behind the desk couldn\u2019t help you?!? @HiltonHotels W T F?— Andi (@Andi) 1641188110
The Hilton Rio De Janeiro Copacabana issued a vague statement.
"We are aware a video has been made public showing a portion of an altercation between guests at Hilton Rio De Janeiro Copacabana,” a Hilton spokesperson told The Daily Dot.
The commentary is everything. And @HiltonHotels should be ashamed of themselves. Guarantee if the tables were turned.https://twitter.com/monty_sexton/status/1477181245750755331\u00a0\u2026— Janice Mayle (@Janice Mayle) 1641507723
Play stupid games and get what? Stupid prizes lolhttps://twitter.com/monty_sexton/status/1477181245750755331\u00a0\u2026— Scooner Traviesko (@Scooner Traviesko) 1641310121
Only the classiest drunken racists stagger around barefoot and half naked assaulting people at #Hilton.\n\nHubby found out the hard way that today was not the day. https://twitter.com/monty_sexton/status/1477181245750755331\u00a0\u2026pic.twitter.com/pE48XzmVZn— Tramp O. Line (@Tramp O. Line) 1641185230
If anyone is crazy enough to think that #racism no longer exists\u2026 #Karen #Hiltonhttps://twitter.com/monty_sexton/status/1477181245750755331\u00a0\u2026— Apostle Mary Thomas (@Apostle Mary Thomas) 1641572078
Consequences or repercussions for the couple in the video are unclear.