When somebody has a dispute with a customer service representative, you normally expect things get a little heated. However, you don't really expect to escalate past that...so when it does, it's disarming.
Sometimes, it's literally disarming.
Candy Franklin, from Atlanta, Georgia said a Waffle House employee pulled out a gun and pointed it at his head after he had a simple complaint about his eggs.
You can see news coverage here:
Franklin was flabbergasted after a food dispute nearly turned deadly.
"It all happened over cheese eggs. At first, they didn't bring them to me. Then they brought me normal eggs and I said that I ordered eggs with cheese on it."
"I tipped her and everything. It was all a normal dispute over food. I never in a million years thought it would come to gun violence."
Next thing Franklin knew, people were running out the door:
"I was looking down at my food making sure it was right and that's when I just saw people running. I look up and she had the gun pointed at me."
"I didn't think she would shoot then she cocked it back. So, I was like maybe she is about to do something. Now, it's time for me to turn into Rambo and get out of there."
Franklin added he'd been shot before and recently lost his brother to gun violence.
A representative of Waffle House has yet to comment other than the company received an official complaint and is launching an investigation into the employee.
Aside from the incident leaving Franklin a little "scrambled," no one was ultimately harmed in the otherwise scary incident.
"No more waffle house for me," Franklin joked.