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Bride In Tears After NYC Firefighters Surprise Her At Her Wedding To Honor Her Dad Who Died On 9/11

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Screenshots from @carolinemincks's TikTok video
@carolinemincks/TikTok
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Retail Worker Shares How Customer Refused To Accept That $20 Is Less Than $22.93

Executive Says The Quiet Part Out Loud About Why CEOs Are Really 'Excited' About AI
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CEOs spill on AI excitement

TikToker Irate After Edible Arrangements Blocks Him For Complaining That His $80 Birthday Gift Never Arrived
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TikToker irate over blocked gift

Screenshots from @babybeanmom2's TikTok video
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Woman Livid After Spectrum Rep Refuses To Cancel Her Service And Tells Her To 'Take A Deep Breath' Instead

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TikToker @mylilmad; Southwest airplanes
@mylilmad/TikTok, Kevin Carter/Getty Images
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Legally Blind Teen Speaks Out After Southwest Told Her To Sleep On Floor After Canceled Flights

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People's Worst Customer Service Nightmare Experiences

Hotel Employees Describe The Worst Guests They've Ever Seen
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Hotel Employees Describe The Worst Guests They've Ever Seen

A wide shot of a group of younger people having a work meeting in a conference room.
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People Reveal Secrets About Their Job No One Is Supposed To Know

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People Confess Which Companies They're Convinced Hate Their Customers

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People Explain Why They Stopped Supporting A Company They Once Liked

TikTok screenshots of @everybodyonstage
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Customer Service Worker Reveals They Can See What People Are Typing As They Type It—And Oh Dear

airport check-in
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The Dumbest Things The TSA Has Given Passengers A Hard Time About

man holding telephone screaming
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The Absolute Dumbest Things Customers Have Ever Gotten Mad About

Two customer service workers with headsets look up
Best of Reddit

Professional Secrets From Customer Service Employees